Essam Musameh

About Me

I'm Essam — a digital guardian making sure your systems don’t crash before your coffee hits the desk. From Azure AD and MDM to crypto transactions on MT4/MT5, I blend traditional IT mastery with a love for decentralized tech. My mission? Make IT invisible by making it work perfectly.

Experience

• IT Operation Engineer – M2, Dubai (2024–Present): Asset control, onboarding, Office 365 admin.
• IT Support Engineer – e& enterprise IoT & AI (2023–2024): POS support and endpoint security.
• Technical Support Engineer – B2Broker (2023): Crypto support for MT4/MT5 users.
• IT Support – Ajman Statistics Center (2022–2023): Helpdesk, recovery, and network ops.

Education & Certifications

• Bachelor’s in IT Networking and Security – Ajman University, 2021
• Technical Support Fundamentals – Coursera
• Windows 10 Troubleshooting – LinkedIn Learning

Skills

• Web3 & Crypto Support | MT4/MT5 Ops
• Azure AD, Office 365, Microsoft Admin Centers
• MDM, Firewalls, Network Defense
• Grafana, Jira, Confluence, Slack
• POS Systems, Remote Desktop, Endpoint Rollouts
• iOS, macOS Deployment & Troubleshooting